How to use the chat feature

Scheduling & Logistics: Coordinate or reschedule sessions; share basic calendar conflicts.
Quick Updates: Send brief, non-urgent notes on behavior, mood changes, or minor incidents.
Resource Sharing: Request or receive recommended articles, guides, toy suggestions, or handouts.

Emergencies or Crises: If anyone’s in immediate danger or distress, call your local emergency number or go to the nearest emergency department. For urgent mental-health crises, use crisis hotlines or local support services—do not rely on chat.
Deep Counseling Discussions: Complex or sensitive issues belong in scheduled sessions, not chat.
Long or Frequent Threads: Avoid extended back-and-forth; book more time if needed.
Disrespectful Language: Keep it professional and focused—no harassment or abuse.

Response Time: Specialists may not reply immediately, especially during sessions or outside business hours.
Privacy: Don’t share highly sensitive personal or medical details here.
Communication Policy: Respect each specialist’s availability and preferred hours.